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Questions regarding your Promotional No-Interest Payment
Plan or Promotional Rate Payment Plan

For account numbers starting with 57809, contact the issuing bank, Comenity Capital Bank

  • Phone: (866) 308-0678 TDD/TTY: (888) 819-1918

  • To make a payment and view statements

  • Mailing address for payments:

    Comenity – Your Tuition Solution
    P.O. Box 659622
    San Antonio, TX 78265-9622
  • Mailing address for general inquiries/contact:

    Comenity Capital Bank
    P.O. Box 182620
    Columbus, OH 43218

Questions regarding your Fixed Rate Plan

For account numbers starting with 00500, contact the issuing bank, NBT Bank

Additional Questions?

  • Contact us at:
    Your Tuition Solution
    1700 West Park Drive, Suite 310
    Westborough, MA 01581

  • Phone: (800) 920-9777
    Fax: (508) 281-8505