Contact Us How can we be of assistance? We’re glad to help in any way we can.
Questions regarding your True No-Interest Payment
Plan or Promotional Rate Payment Plan
For account numbers starting with 57809, contact the issuing bank, Comenity Capital Bank
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Phone: (866) 954-9258 TDD/TTY: (888) 819-1918
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To make a payment and view statements
Visit: https://d.comenity.net/yourtuitionsolution/ -
Mailing address for payments:
Comenity – Your Tuition Solution
P.O. Box 659622
San Antonio, TX 78265-9622 -
Mailing address for general inquiries/contact:
Comenity Capital Bank
P.O. Box 182620
Columbus, OH 43218
Questions regarding your Fixed Rate Plan
For account numbers starting with 00500, contact the issuing bank, NBT Bank
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Phone: 833-NBT-Lend (833-628-5363)
Email: YTSService@NBTBank.com
Visit: www.nbtbank.com/YTS -
To make a payment
Visit: https://nbtbank.com/Personal/Products-And-Services/Loan-Payment-Options -
Mailing address for loan payments:
NBT Bank Loan Operations
P.O. Box 149
Canajoharie, NY 13318 -
Mailing address for general inquiries/contact:
NBT Bank
P.O. Box 351
Norwich, NY 13815
Additional Questions?
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Contact us at:
Your Tuition Solution
1700 West Park Drive, Suite 310
Westborough, MA 01581 -
Phone: (800) 920-9777
Fax: (508) 281-8505
Email: info@yourtuitionsolution.com